Civic officers

For an improvement in living together: civic agents

Since April 2015, BSM has been commissioned by the City Council to establish and manage a stable unit of civic agents, within the framework of a program aimed at promoting the civic use of public spaces and ensuring the rules of coexistence. The goal is to make Barcelona a kinder city with a greater sense of security and dialogue for both citizens and those who visit us.

Its main functions are to promote civility and develop conflict prevention tasks in areas where the Barcelona City Council needs its action, as a means of revitalizing good uses, and the search for awareness, attitude and civic behavior through the information, the warning, and when the requirement is necessary.

The year 2017 ended with a total of more than 470,000 actions on uncivil behavior among all areas where civic agents are located. It should be noted that in 2017 these areas were increased and today there are civic agents in the Citizen Service Offices, in the Montjuïc Park, in the Boqueria market, in the Turó de la Rovira bunkers, in the Magic Fountain of Montjuïc and in the most tourist districts of the city.

Sustainability report 2019




To make any queries or suggestions about Civic Agents, click here



To top