21/01/2020

Bicing expands to include new neighbourhoods, with more stations and 1,000 more electric bikes

97 new stations will be opened throughout Barcelona, and the service will now reach 11 new neighbourhoods for the first time The most significant increase in service will be seen in the districts of Horta-Guinardó, Nou Barris, Sants-Montjuïc, Gràcia and Sant Martí

The service will improve for users, with more stations and better coverage throughout the territory, with as many as 1,000 more electric bicycles

The use of Bicing has increased by 9% since the new service was introduced

On average, electric bicycles are used more than mechanical ones

Bicing continues to expand after the introduction of the new system, which uses a more modern and versatile model of bicycle, as part of the municipal government's strategy to continue promoting sustainable mobility in Barcelona.

The second phase of the new Bicing's deployment begins today, with the service expanding to include 11 new neighbourhoods, where 22 new stations will be installed. The number of stations in the existing network will also be increased by 75, in neighbourhoods where demand is greatest. The deployment will be carried out progressively over the first few months of the year. To date, 50 stations have already completed their pre-installation phase.

A total of 97 new stations will be installed, improving the service received by users and offering greater territorial coverage. There will be a total of 519 stations distributed throughout the city. The service will have 7,000 bicycles, 2,000 of which will be electric.

New territorial distribution

The number of stations will be increased in all Barcelona's districts, reducing the differences in coverage between them, favouring intermodality as much as possible and providing service to areas with a high demand. The most significant increases will be in Horta-Guinardó (21), Nou Barris (16), Sants-Montjuïc (12), Gràcia (11) and Sant Martí (10). The new stations make it possible to cover neighbourhoods that Bicing had not previously reached, such as La Marina del Prat Vermell, Vallcarca i els Penitents, La Salut,Vall d’Hebron, La Clota, Canyelles, Les Roquetes, Verdum, Trinitat Nova and Ciutat Meridiana.

Twice as many electric bicycles

 At the end of the second deployment phase, the service will have 2,000 electric bicycles. This is double the number of electric bikes (1,000 units) initially planned, given how well they have been received by service users, This number may be increased if necessary, by converting mechanical bicycles. The best thing about the new system is the decision to use a single-frame model of bicycle.

The new stations will be distributed as follows:


 
Balance sheet for the new Bicing

Use of the Bicing service increases by 9%. Once the transition period from the old to the new service was completed, the average use of Bicing increased by 9% compared to the previous year, with an increase of 1,161,847 journeys in 2019.

Bicing achieves 50,800 journeys per day on working days. On average, the service is used 44,808 times on working days, compared to 43,072 in 2018; i.e. over 1,000 more journeys per day.

Electric bicycles are used more than mechanical ones. On average, mechanical bicycles are used 6.01 times a day. Electric bicycles are used an average of 9.27 times a day (with peaks of 13-14 times a day).
The number of service users has increased since January 2019. New Bicing registered a total of 113,796 users on 31 December 2019, 11,000 more than in 2018.

Mobile phone use: 35% of Bicing journeys are made using smartphones

Change in mobility uses and new demand. The change in the service’s system has meant a change in mobility in terms of bicycle use, which signifies a clear challenge for planning. Offering electric bicycles in the new hybrid (mechanical-electric) stations has increased both the supply and the demand for this type of bicycle. Bicing users have changed the origins and destinations of their journeys and there will be more changes when the service arrives in the new neighbourhoods. These new requirements have caused plans to be redesigned, with the inclusion of predictive software for demand, in order to improve the service.

User satisfaction and profiles

Users have given their rating for the new service, with a score of 6.9 on the SCI (Customer Satisfaction Index) in 2019, the year of system transition.

The highest rated aspects in this survey are: service hours (8.2), station maintenance (8.0), comfort and ergonomics (7.7) and appropriateness of model for its use (7.4).

The survey shows that 46.2% of the users are women and 53.8% men.

The typical Bicing users are between 25 and 34 years old, use Bicing because it is a sustainable means of transport and whose first choice is the electric bicycle. They use the service between 1 and 5 times a week, mainly to go to and from work.

Other interesting information

APP:
An average of 9,320 downloads a month in 2018
An average of 19,960 downloads a month in 2019

Sustainable Km. Average distance in Km that a bicycle travels per month:
Mechanical ................338 km
Electric .......................739 km

Twice as many visits to the website per month:
An average of 57,737 visits a month in 2018
An average of 130,778 visits a month in 2019





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