Occupational health and safety

The B:SM Prevention Service—operative since 2002—centres on its objectives to improve the working conditions of all people who are part of the company, with the clear desire to try to surpass strictly legal requirements.

At B:SM we draft a commitment charter that defines and unifies the prevention policy and establishes the service and quality criteria on occupational health and safety. The basics of a prevention culture are implemented in each division, so that the foundations of prevention are established with a premise to bear in mind in all company areas.

The prevention service makes its prevention criteria and concepts available to all company employees, as well as the action processes or guides that are created over time.

  • B:SM Et Forma

    We have started up the online platform B:SM Trains You, addressed to the entire company staff so that they can do the compulsory training on risk prevention more easily and efficiently, from our workplace. To take the training, everyone is given access via individual usernames and passwords, so that all training is always linked to the risks typical of each job.

  • Annual campaigns and awareness raising campaigns

    The health surveillance service, driven by the medical team at Prevencontrol, made up of a company doctor and a registered nurse, performed their tasks throughout 2015.

    The preventive medicine campaign gave rise to 421 regular medical check-ups and 241 initial check-ups.

    During the autumn, the flu vaccination campaign took place, with 33 participants.

    Orthopaedic materials and special footwear are prescribed by doctors and paid by the company in a single payment. This was done during the month  of November.  We paid for 160 pairs of shoes and 44 special insoles for the personnel who needed it this year.

    Furthermore, like every year, we carried out a series of campaigns with the aim of reporting on and dealing with topics of interest to the staff on health issues on: food, exercise and healthy ageing.


    Following current regulations, every time a new work centre is opened, the prevention service, along with the unit and prevention officers, visit the facilities to conduct an initial assessment on occupational risks. The new facilities in 2015 included: giraffe and orangutan exhibits, Guinardó car park and the head offices on Carrer Calàbria.



    Throughout 2015 we conducted training actions on initial prevention, which include: Specific job post training, emergency plan, psychosocial risk protocol and other safety and/or hygiene protocols, with a total of 150 initial actions.

    There was also training courses on working at heights, a healthy back workshop, recycling of AED devices, protocol for poor weather conditions, PAU (university access exam) training at the Zoo and Olympic Ring, load handling at the Zoo, among others. This series of training actions led to 662 trained people.

  • Health and Safety Committee

    The meetings of the Health and Safety Committee (HSC) set out in the collective bargaining agreement, are a tool that let us exceed the terms established by law. They are normally held on a monthly basis, represent all employees and are made up with parity by a total of 10 representatives, between company and B:SM personnel, and six members, also with an equal distribution for the Zoo HSC. Throughout 2015 nine HSC were held for the B:SM group, one monographic meeting on safety and one on clothing. With regard to the Zoo group, six meeting were held, as they meet with a different frequency.

Occupational accidents and absenteeism rates

The prevention service takes the steps required to report all workplace accidents to the Department of Labour, complying with the established terms. During 2015, we handled the documentary and administrative processes for 117 accidents with leave, 62 accidents without leave, 43 in itinere accidents, with no fatalities occurring,

In 2015, the absenteeism rate due to accidents was 1.25%, which is why one of our 2016 objectives is to obtain values below 1%.

Indicators on leave due to occupational accidents

Absenteeism, which encompasses accidents, disease, maternity and paternity leaves, is represented in the charts below.


GRI References: G4-DMA, G4-LA5, G4-LA6, G4-LA8

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