Strategic lines 2018 - 2023

Mission

Improve the quality of life of people by generating positive experiences to build a healthy and leading Barcelona

Vision

To be a reference company in the public management of value added services of which we all feel proud and proud.

Our mission and vision will be sustained by our corporate Values:

· Excellence
· Integrity
· Commitment
· Proactivity
. Cooperation

 

 

 

Strategic lines 2018-2023

Citizenship and Customers / People / Finance / Processes

1   Improve the satisfaction of the citizenship / client experience from active listening

2   Enhance the prestige of the public service offered: contribution of value, communication and transparency

3   Identify and develop new value-added services in the city and citizens

4   management by values

5   Development of talent with special emphasis on the proactive management of digitization and generational relief

6  Enhance synergies B: SM with a global vision

7  Continuous improvement in the service of excellence and sustainable management of the public service offered

8  Innovation orientation with special emphasis on digitization

9  Maintenance of the SEC (market operator) and economic and financial autonomy

 
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